Return & Refund Policy
Last updated: 10 Dec 2025
This is a sample return policy. Adjust it as per your actual business rules.
1. Eligibility for Returns
- Returns are accepted within 7 days of delivery for eligible products.
- Items must be unused, in original packaging, and with all tags/labels intact.
- Certain items such as perishable goods or customised products may not be returnable.
2. Return Process
To initiate a return, please contact our support team with your order number, product details, and reason for return. Our team will guide you through the next steps.
3. Refunds
Once your returned item is received and inspected, we will notify you about the approval or rejection of your refund. Approved refunds will be processed to your original method of payment within a reasonable timeframe.
4. Exchange Policy
In some cases, we may offer replacement or exchange instead of a refund, subject to product availability and internal policy.
5. Contact
For questions about returns or refunds, write to us at info@ncprofitstore.com.